Important Information
Policies
To help make your stay at Kyriad Direct Dijon Sud - Chenove in Chenove as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies for a smooth stay near Dijon.
Check-In & Check-Out
- Check-in is available from 4:30 PM, and check-out is until 11:00 AM. Late check-out may be offered upon request and subject to availability.
Identification & Payment
- Guests must present a valid photo ID and a credit or debit card upon arrival.
- Accepted methods include Visa, MasterCard, and American Express.
- A small deposit or pre-authorization may be required to secure your booking.
Children & Extra Beds
- Children of all ages are welcome.
- Cribs and extra beds are not available. Families may request adjoining rooms for added space.
Pets
- Pets are welcome at Kyriad Direct Dijon Sud – Chenôve for a small additional charge. Guests should notify the property in advance if bringing an animal.
Smoking Policy
- All rooms and indoor areas are non-smoking.
- Designated outdoor smoking areas are provided for guests who wish to smoke.
Parking
- Free private parking is available on-site for all guests.
- The hotel also features electric vehicle charging stations for eco-conscious travelers.
Accessibility
- Ground-floor rooms and adapted bathrooms are available for guests with limited mobility.
- Please contact the hotel before arrival to confirm accessibility arrangements.
Meals & Food Service
- A daily buffet breakfast is served each morning at an additional cost.
- Light snacks and pizzas are available 24 hours a day from the hotel’s snack service.
Cancellation Policy
- Most reservations at Kyriad Direct Dijon Sud – Chenôve include free cancellation within the time limit stated during booking.
- Late cancellations or no-shows may incur a charge equal to one night’s stay.
House Rules
- Quiet hours are observed between 10:00 PM and 7:00 AM.
- Guests must be at least 18 years old to check in without a guardian.
Plan your stay with peace of mind at Kyriad Direct Dijon Sud – Chenôve — where clear policies and warm service meet in the heart of Burgundy.